Work Based Assessor Award - Unit L20
Many companies and organisation have developed their own in-house qualifications or competencies based systems and need to have recognised, qualified and certified people who can assess the competence of their people against the standards of their system.
This poses a problem as where you might automatically go for the NVQ Assessor Award, that qualification is not appropriate for in-house systems and non-NVQ/SVQ based qualifications.
Unit L20 from the Learning and Development Standards provides the solution. It is referred to as the Work Based Assessor Award - Unit L20.
Award Overview
This award is appropriate for you if you are going to assess 'In-House' qualifications, certificates, awards, diplomas and non-NVQ/SVQ competencies.
What should you do if you are assessing and assuring the quality of NVQs or SVQs?
Units L20 and L8 are not appropriate for NVQs or SVQs. Instead, the following units are appropriate:
- For Assessors: NVQ Assessor Award - Unit A1 / Unit A2;
- For the person responsible for internal quality: Internal Verifier Award Unit - V1;
Programme Duration:
No set time line. Qualification and development can fit around the delegate.
Maximum number of Delegates:
There is no minimum or maximum as the Work Based Assessor Award programme can work around an individual or individuals working as a close support group.
Unit L20 - Support Competence Achieved in the Workplace
UNIT OVERVIEW
This unit is appropriate for you if your role involves:
- identifying opportunities to develop and assess competence in the workplace
The activities you are likely to be involved in:
- agreeing work patterns which give staff members opportunities to develop and show their competence
- agreeing which aspects of competence can be assessed in the workplace
- identifying opportunities for assessing competence in the workplace
- watching staff members perform tasks in the workplace
- asking questions to make sure staff members understand what they are doing and why
- giving staff members guidance and feedback on their performance and identifying any training or development they need
What the unit covers:
1 assessing performance in the workplace against agreed standards
2 giving staff members support in the workplace and feedback on their performance
Preferred methods of assessment for this unit:
The minimum evidence that you need to provide for this unit is listed in the Evidence requirements section. Evidence will be assessed using one or more of the following assessment methods:
- observation
- examination of evidence
- questioning
For example, your record of how you support staff members in the workplace and assess their competence takes the form of an observation (see Evidence requirements) and your assessor may ask some questions about your observation.
Element L20.1 - Assess performance in the workplace against agreed standards
Performance criteria
You must be able to do the following:
a) agree with staff members which tasks you will need to see them perform in the workplace
b) agree with staff members how and when you will watch them perform their work activities to compare their performance with the agreed standards
c) give staff members advice on how to collect appropriate evidence from the workplace
d) identify who may be involved in or affected by your assessments and agree arrangements with them
e) watch the staff member's performance safely and identify where they have met the agreed standards
f) ask questions to check staff members' knowledge and understanding of workplace activities
g) ensure that the evidence you consider meets the required necessary standards and comes from staff members' own work
h) decide if you are prepared to confirm that the staff member's performance meets relevant parts of the agreed standards
i) identify gaps in evidence of competence, and how these may be filled in the workplace
j) keep the records of your assessments safe and pass them on by following agreed procedures
Element L20.2 - Give staff members support in the workplace and feedback on their performance
Performance criteria
You must be able to do the following:
a) make sure that the staff member understands your assessment decision
b) choose an appropriate time and place to give feedback to the staff member
c) give staff members clear and useful feedback on their performance as soon as possible after your assessment
d) be constructive and encouraging when giving feedback
e) tell staff members how they can improve their performance if necessary
f) identify and agree any further training or development staff members need before completing your assessment process
g) if you and the staff member cannot agree on your assessment of their competence, refer the matter to the appropriate person
h) record the follow-up action and the next steps you and the staff member have agreed on
© QCA
