Business Training Courses and Development Programmes
We can deliver generic or bespoke courses and programmes, dependent upon the needs of your organisation.
All the courses and programmes on this site, other than the Awarding Body Specific certificates and diplomas, can be modified, adapted or completely re-written to meet your organisational needs.
Also, the example list of training courses, is not finite - so if you do not see the course you want, just ask.
Programmed Training and Development
Sometimes a course is just not enough. For some groups of staff, it may be necessary to provide a broader programme of development, covering a number of given skill areas over a period of time.
Of course, there are specified programmes all ready to go, out of the box so to speak, that are accredited by various awarding bodies, such as the ILM's Certificate in First Line Management at Level 3 or Diploma in Management at Level 5. Again though, sometimes, these are either too prescribed, or just do not quite hit the mark in terms of skills that need to be covered.
When this is the case, we - The Gill Payne Partnership Ltd, have a track record in designing and delivering, bespoke programmes which we can also have accredited by the ILM if you wish your staff to have a 'badged' certificate at the end of the programme. You can take any of our 'Generic Programmes' and make a few simple adjustments to tailor the programmes to your organisation, or we can design an even more unique and targeted programme from scratch, if these are not quite near enough - the choice is yours.
For information on the Gill Payne Partnership Ltd's bespoke programmes, use our 'Contact Us' form to request a direct discussion on the subject.
We deliver all our programmes, anywhere you want us to go. We have and do, deliver our training and programmes throughout the United Kingdom and across Europe, including business centres' in Stockholm, Geneva, Munich and Colmar and as far as Indonesia to date.

We can also make the programme blended learning, making use of our Virtual Learning Environment too. All our programmes are designed to give your business 'Success in Tomorrow's World'.
Example Training Courses
We deliver a range of training courses lasting from ½-day to 5 days, dependent on the skills being delivered and the outcomes required. Our areas of delivery include (this is not a finite list):
Learning and Development:
- Identifying Organisational Training Needs and Developing a Training Plan;
- Internal Verifier Training;
- NVQ Assessor Training (Unit A1/A2);
- NVQ/SVQ Implementation Support and gaining Accredited Centre Status;
- Trainer Training;
- Understanding Diversity;
- Work Based Assessor Skills Training (Unit L20);
Management:
- Acting as a Mentor;
- Appraisal for the Appraiser (Managing Performance through Appraisal);
- Appraisal for the Appraisee;
- Assertiveness Skills;
- Business Planning;
- Coaching Skills and Giving Instruction;
- Delegation and Motivation;
- Introduction to Finance and Commercial Awareness;
- Managing Performance through Appraisal;
- Managing Stress;
- Marketing Planning;
- People Problem Solving (Capability and Conduct Management);
- Planning, Organising and Monitoring Work;
- Presentation Skills for Managers;
- Project Management;
- Recruitment and Selection;
- Team Development;
- Time Management;
- The Art of Management (Introduction to Management);
- Understanding Diversity;
- Using your Brain and Thinking;
Sales:
- Assertiveness Skills;
- Communication Skills;
- Negotiating and Closing Business;
- Presentation Skills;
- Solution Selling;
Customer Service:
- Assertiveness Skills;
- Handling Difficult Situations;
- Negotiation Skills;
- Understanding Diversity;
- What is Good Customer Service;
Personnel and Human Resources:
- Appraisal Systems, Design and Implementation;
- Designing a Personnel Strategy;
- Handling Stress at Work;
- People Problem Solving;
- Understanding Diversity;
Health and Safety:
- Health and Safety for Supervisors;
- Understanding Health and Safety;
