Training Courses

We deliver a range of training courses lasting from ½-day to 5 days, dependent on the skills being delivered and the outcomes required. Our areas of delivery include (this is not a finite list):

Learning and Development:

Identifying Organisational Training Needs and Developing a Training Plan;
Internal Verifier Training;
NVQ Assessor Training (Unit A1/A2);
NVQ/SVQ Implementation Support and gaining Accredited Centre Status;
Trainer Training;
Understanding Diversity;
Work Based Assessor Skills Training (Unit L20);

Management:

Acting as a Mentor;
Appraisal for the Appraiser (Managing Performance through Appraisal);
Appraisal for the Appraisee;
Assertiveness Skills;
Business Planning;
Coaching Skills and Giving Instruction;
Delegation and Motivation;
Introduction to Finance and Commercial Awareness;
Managing Performance through Appraisal;
Managing Stress;
Marketing Planning;
People Problem Solving (Capability and Conduct Management);
Planning, Organising and Monitoring Work;
Presentation Skills for Managers;
Project Management;
Recruitment and Selection;
Team Development;
Time Management;
The Art of Management (Introduction to Management);
Understanding Diversity;
Using your Brain and Thinking;

Sales:

Assertiveness Skills;
Communication Skills;
Negotiating and Closing Business;
Presentation Skills;
Solution Selling;

Customer Service:

Assertiveness Skills;
Handling Difficult Situations;
Negotiation Skills;
Understanding Diversity;
What is Good Customer Service;

Personnel and Human Resources:

Appraisal Systems, Design and Implementation;
Designing a Personnel Strategy;
Handling Stress at Work;
People Problem Solving;
Understanding Diversity;

Health and Safety:

Health and Safety for Supervisors;
Understanding Health and Safety;

Course - Trainer Training

Who is this course aimed at?

This course is aimed at those with no prior experience as a ‘Trainer’ and will also benefit those recently involved in delivering training and those who have never had any formal Trainer Skills training. This course can also be adapted to be a 'refresher' course if preferred.

Course Duration

This is a 2-day course.

How will the course be delivered?

This course will be delivered in a group environment which is highly interactive. It will include individual work, group work, working in pairs, discussions, and role play as well as direct input from the trainer.

All delegates will be encouraged throughout to participate by working within syndicates that are changed regularly, within the main group. Delegates will be introduced to various models and current thinking and best practice in training design and delivery.

Course delegates will also be shown how to make the learning experience ‘inclusive’ for their delegates not just by encompassing the various learning styles, but also providing ‘learning experience equality’, for those delegates with differing learning abilities, such as a visual impairment, etc.

Pre-Course Work

Delegates will be asked to undertake pre-course work including the completion of a Learning Styles Questionnaire.

Post Course Support

This course can have the benefit of a Post Course Support environment for 6 months after the training sessions at our Virtual Learning Environment (VLE) at www.123skilled.com; Our VLE will provide copies of all learning materials and tools plus a File Repository, Jargon Buster Glossary, Discussion Forum to share common knowledge and Private Messaging Systems for one-to-one contact with trainers or course delegates.

Skype Video Conferencing is also available as a post course support option.

As The Gill Payne Partnership Ltd is interested in what the delegates do with their newly learned skills, all delegates will be encouraged to email or telephone course trainers beyond the training days should they have further questions or queries.

Course Aim

For the delegate to be able to design and deliver effective training that meets the identified needs of the organisation and/or the individual whilst catering for the individual and group learning styles. The course will also provide the delegate with the understanding of different methods for delivery and the various media for delivering training including the various pros and cons for each.

Objectives

By the end of the session, you will be able to

Develop realistic aims, objectives and outcomes to match the learning need;
Interpret the Training Cycle and Learning Cycle including reviewing a number of Learning Theories, Kolb, Honey & Mumford, etc.;
Interpret the consciousness/competence cycle;
Identify the four basic learning styles and identify the significance of each one;
State the number of ways in which people learn and where and when to use these methods;
State a variety of methods and tools that can be used to encompass differing learning abilities, such as a visual impairment, etc.;
Sequence training in logical order;
Develop a learner centered approach;
Build assessment into your sessions;
Identify a range of visual aids and resources to support the learner and know where and when these should be used;
Identify the basic design principles for visual aids;
Develop suitable handouts and course support materials;
Identify the key stages in delivering training;
Design a training session building in the above objectives;
Identify key factors in delivering training using a variety of techniques;
Deliver a short training session to the rest of the group;
Give and receive feedback on training session delivered;
Understanding the pros and cons for using Virtual learning Environments plus how the Disability Discrimination Act Part III impacts on learning and development support.

Further Information

For further information on this course, please use our Contact Form or telephone +44 (0)1469 533907